SHIPPING POLICY

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout before payment is completed.

Delivery Time

Delivery time is calculated based on the shipping date, not the order date. Please note that the actual shipping date may be affected by factors including, but not limited to, invalid or incomplete shipping addresses, weekends, public holidays, weather conditions, or carrier delays.

Handling Time

Orders typically require 24 to 48 hours for processing. Most packages are shipped within 24 hours after order confirmation, excluding weekends and public holidays.

Shipping Areas

Currently, we ship to most states within the United States.
We do NOT ship to the following U.S. territories or regions:

– American Samoa
– Micronesia
– Guam
– Marshall Islands
– Northern Mariana Islands
– Palau
– Puerto Rico
– Hawaii
– U.S. Virgin Islands

At this time, we do not support shipping to countries or regions outside of the United States.

Shipping Carriers

We partner with major carriers to ensure timely delivery of your order, including:

– UPS
– USPS
– FedEx

Carrier selection is determined automatically based on logistics efficiency and destination. We are unable to accommodate requests to use a specific carrier.

Shipping Origin

Orders are shipped from one of our U.S.-based warehouses, selected based on proximity to the delivery address and inventory availability.

Customer Support

If you have any questions regarding shipping, please contact our customer support team via Live Chat or email:

Email: service@poolpurefilter.com

We will respond as soon as possible during business hours.